Shipment
Shipping conditions:
Delivery takes place domestically (Germany) and to the following countries: Austria, Netherlands, Belgium, Luxembourg, Sweden, Denmark, Finland, Norway, Poland, Bulgaria, Croatia, Italy, Spain, Portugal, Liechtenstein, Latvia, Lithuania.
Shipping Details:
Our lamps are stored in our warehouse in Berlin. Your order will be dispatched from there within 24 hours between Monday and Friday. Please note the product-specific delivery information on the respective product page. We ship our lamps as an insured package in specially padded boxes. Once the package has been handed over to our delivery service, it will take another 2-5 working days for your lamp to arrive at your home.
We offer free shipping for deliveries within Germany. Within Europe, shipping is free for orders over 150€.
Delivery times:
Unless a different deadline is specified in the respective offer, the goods will be delivered within Germany within 1-2 working days, and for international deliveries within 3-7 working days after the contract has been concluded (if advance payment has been agreed, after the time of your payment instruction). Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item you ordered with the longest delivery time.
Returns
We offer a 14-day money-back guarantee , within which you can return your package for any reason. This means you have zero risk when buying. To request a return, please use our contact form .